Heat Pump Repair in Albuquerque, NM

Pen Pals Cooling Heating Plumbing – local HVAC and plumbing company

Restore Comfort Quickly with Reliable Heat Pump Repair in Albuquerque, NM

If your heat pump isn’t keeping your home warm in winter or cool in summer, it’s time for a fix — and fast. At Pen Pals Cooling Heating Plumbing, we specialize in heat pump repair, that Albuquerque homeowners can count on. With our experienced technicians and fully stocked trucks, we diagnose and resolve problems quickly to get your comfort back on track.

We handle all kinds of issues, from refrigerant leaks and electrical faults to noisy operation and poor airflow. Whether your system is short-cycling or simply won’t turn on, we bring the expertise needed to solve the issue efficiently and honestly.

We don’t believe in band-aid solutions. We focus on reliable repairs that last.

Our Services

Contact Us

What Your Neighbors Are Saying About Us

Andrew H.
Ideal HVAC and Emanuel in particular did a very fine job installing my heating and air conditioning system. They were very good about answering my questions and keeping me informed on the progress of the project. I highly recommend them. Francisco and Ideal...
Greg H.
Had Pen Pals Cooling Heating Plumbing IDH out for emergency service over the weekend, Manny came out and got us fixed up with a temporary bypass of a switch to keep us warm until parts shops could open on the weekdays...
Travis W.
Manny Luna is amazing! He is very professional and is extremely knowledgeable. He helped me out so much and answered all my questions. He’s very friendly, highly recommended tech!
Lonney K.
Kenneth came out quick and took care of the situation perfectly. I would highly recommend these guys very courteous and professional!
Melissa Y.
Kenneth is very professional and friendly. He explained everything that he worked on. Great customer service! Thank you!
Naomi C.
Excellent service.
Pen Pals repiping service van in Albuquerque, NM

How Can We Help You Regain Comfort — Fast and Effectively?

Heat pumps work hard year-round, and when something goes wrong, it affects your comfort fast. We understand that urgency — and we act on it. Our repair process starts with a detailed system check to pinpoint the problem. Once identified, we explain the issue in plain terms and recommend the best path forward.

You’ll never be left guessing. We’re here to help you make informed decisions with confidence and clarity.

Heat Pump Installation services in Albuquerque

Choose Us for Fast, Skilled Heat Pump Repairs in Albuquerque, NM

At Pen Pals Cooling Heating Plumbing, every repair is handled with care, accuracy, and professionalism. Our technicians are trained on all major heat pump brands and bring years of field experience to each service call. We come prepared to make most repairs on the spot, minimizing disruption to your day.

We don’t stop at the symptoms. We evaluate the system as a whole to ensure we’re fixing the root cause and protecting you from repeat issues. With upfront pricing and zero pressure, our goal is to restore comfort while earning your trust.

Outdoor AC unit beside brick house wall

Repairs That Prioritize Performance and Longevity

Heat pump issues can range from minor wear to serious malfunctions. No matter the scale, we focus on delivering repairs that restore efficiency and reliability. Whether we’re replacing a defrost sensor, repairing a reversing valve, or tightening electrical connections, you’ll get a fix that performs.

Our customers across Albuquerque trust us for dependable results — and we work hard to keep that trust with every job.

Experience Prompt, Honest Heat Pump Repair Near Me

When you need heat pump repair in Albuquerque, Pen Pals Cooling Heating Plumbing is ready to respond with professionalism and urgency. We take pride in being dependable, respectful, and transparent from the first call to the final fix.

You don’t have to settle for inconsistent comfort or uncertain repairs. Call on us for service that restores not just your heat pump — but your peace of mind.

Frequently Asked Questions

What are common signs of heat pump problems?
Watch for unusual noises, short cycling, poor heating or cooling, or increased energy bills.
We offer same-day service whenever possible and aim to resolve most issues on our first visit.
Yes. Our technicians are trained to service all major brands and models.
If your unit is over 10 years old and needs frequent repairs, we’ll help you weigh the pros and cons of replacement.
Yes. We offer warranties on both parts and labor, so you can have confidence in our work.