Penguin Comfort Club Membership

Pen Pals Cooling Heating Plumbing – local HVAC and plumbing company

Comfort You Can Count On, All Year Long

Keep your home comfortable through every season with the Penguin Comfort Club. For just $24 per month, members receive proactive heating and cooling maintenance, valuable repair discounts, priority scheduling, and year-round peace of mind. Your membership continues until canceled, so staying on top of your home’s comfort is simple.

Membership Benefits

Two Maintenance Visits Every Year

Your membership includes two seasonal maintenance visits per year:

  • One cooling-season maintenance visit
  • One heating-season maintenance visit


During your visits, our technicians inspect, clean, and evaluate your system to help keep it operating safely and efficiently.
Standard pleated air filters are included.

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Save on Repairs & Upgrades

Penguin Comfort Club members receive: 

5% OFF repairs and qualifying upgrades.

When your system needs a little extra attention, your membership helps you save.

Priority Scheduling

When temperatures rise or fall, appointment availability can fill up quickly.

As a Penguin Comfort Club member, you’ll receive priority scheduling during peak seasons, helping you get the service you need sooner.

Cooling System Maintenance

If your home has an air-conditioning system, your seasonal cooling inspection may include:

  • Inspecting motors
  • Checking fan belts, when applicable
  • Replacing standard pleated filters
  • Checking evaporator air temperatures
  • Inspecting wiring and connections
  • Checking refrigerant charge
  • Checking operating pressures
  • Checking voltage and amp draw
  • Cleaning the condensate line
  • Evaluating overall system performance
  • Inspecting contactor points
  • Testing pressure switches
  • Cleaning the condenser coil
  • Checking temperature differential
  • Cleaning the evaporator coil*

Standard evaporator coil cleaning is included. If a plugged coil requires removal, additional labor charges may apply.

Heating System Maintenance

Your heating-season inspection may include:

  • Inspecting motors
  • Adjusting controls as needed
  • Checking and adjusting gas pressures
  • Checking fan belts, when applicable
  • Replacing standard pleated filters
  • Checking air-temperature rise
  • Inspecting wiring and connections
  • Cleaning burners
  • Checking the furnace for gas leaks
  • Inspecting the heat exchanger for cracks
  • Evaluating overall system performance
  • Checking electric heat strips

Swamp Cooler Service

Have an evaporative or swamp cooler? Penguin Comfort Club also provides seasonal service.

Spring Start-Up

Service may include:

  • Removing the winter cover
  • Reinstalling drain plugs
  • Inspecting and reconnecting the water supply
  • Replacing the belt
  • Replacing poly water line, if needed
  • Inspecting and adjusting the float
  • Replacing the float, if needed
  • Priming the water pump
  • Checking blower operation and motor condition
  • Inspecting for leaks
  • Testing the system for proper operation

Fall Shut-Down

Service may include:

  • Disconnecting the water line and draining the system
  • Turning off power to the cooler
  • Cleaning the inside of the unit and removing debris
  • Inspecting and storing the pump, when applicable
  • Installing the winter cover
  • Performing a final inspection of the duct and damper system

Please note: Pads, pumps, and other major components are not included, but members can purchase qualifying replacements at a discounted rate. Belts, poly line, and float replacements are included.

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One Membership System Includes

One system consists of:

1 cooling unit + 1 heating unit

For example:
  • Air conditioner + furnace
  • Swamp cooler + boiler
  • Air conditioner + boiler
  • Swamp cooler + furnace

Need Coverage for Another System?

Additional systems can be added for:
$22/month per additional system

Optional Water Heater Add-Ons

Make your membership even more valuable by adding water-heater maintenance.

Tankless Water Heater Add-On

$7/month
Includes a full descaling flush of the heat exchanger.

Traditional Water Heater Flush Add-On

$5/month
Includes a full tank drain and sediment flush.

Penguin Comfort Club

$24/Month

Our membership includes:

  • 2 seasonal maintenance visits per year
  • Cooling and heating system inspections
  • Standard pleated air filters
  • 5% off repairs and qualifying upgrades
  • Priority scheduling during peak seasons
  • Ongoing membership until canceled

Protect Your Comfort Before Problems Start

Regular maintenance can help you catch potential issues early, keep your equipment performing at its best, and make seasonal comfort easier to manage.

Join the Penguin Comfort Club today and enjoy dependable comfort all year long.

Heat pump installation service in Los Ranchos De Albuquerque home